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Card Surcharges are Disappearing at NARC! NARC X Bundha Access Trial & FAQ NARC Strengthens Water Safety with AI Technology Important Update Regarding Childcare Services at NARC - 5/12/25 A Message from Bridge Darebin – Commitment to Child Safety *eDM on 7.7.25*

Important Update – Your Membership & 2025/2026 Fees Update *eDM on 30.5.25*

Winter Update: 50m Pool Temperature & Lane Availability *eDM on 26.5.25* Winter Pool Temperatures – Frequently Asked Questions

How to Upgrade and Downgrade your Membership Refer a Friend and Get Rewarded (2025) Join Online Membership Guide Adding a family member to your account

Suspension periods (membership freezes) *updated 17/9/25* Looking to cancel your membership? Direct debit guide for members How to manage your account online

Sunny’s Winter Swim Bright Challenge: Terms and Conditions What’s Included in Your Swim Bright Membership? Which Pool Will My Lesson Be In? Can I Make Up a Missed Swim Bright Class? How Do Assessments Work in Swim Bright Classes? Client Portal: What Swim Bright Members Need to Know

How can I sign out of an LTS class and book a make-up? Swimming lesson breaks *updated 4.6.25* Cancellation policy for learn to swim accounts *updated 4.6.25* Swim lesson suspensions (membership freeze) *updated 4.6.25*

New Program: Block Privates at Northcote Swim Bright How to Determine Your Swimming Level as an Adult: Beginner or Intermediate How can I enrol a participant in swim lessons? *updated 4.6.25* Do I receive access with my child if they are a swim lesson participant?

My child has special needs – what learn to swim options are available? How does my child progress to the next swim level?

Will a Parent or Guardian Need to Be in the Water? When Is My Child's Progress Assessed? What Qualifications and Checks Do NARC Swim Bright Instructors Have? What Is the Watch Around Water (WAW) Policy at NARC? What Happens If I Miss a Swimming Lesson? What Does My Child Need to Bring to Their Swimming Lesson?

Narrandjeri Recovery Zone: Booking Your Recovery Session Welcome to the Narrandjeri Recovery Zone Narrandjeri Recovery Zone: Customer Fact Sheet and Guide

Group fitness booking rules *updated effective 16.7.25* How to book classes casually at NARC How to book Virtual Reformer classes How do I book into group fitness classes? How to cancel group fitness class bookings at NARC How to book Pilates Reformer classes at Narrandjeri Stadium

Can I Bring My Own Yoga Mat to Wellness Classes? How do I access your class timetable? *updated 23/5/25* What classes are offered at NARC?

How to Book Compression Boots & Massage Guns Wellness Age Assessment – How to Book and What to Expect What do I need to bring for my first visit to the gym? How to Book a Massage Chair Can I attend casual sessions at the gym? How to book a health consultation at NARC *updated on 23/5/25*

What can I expect in my gym consultation? *updated on 23/5/25* Personal trainers specialised to meet your needs What personal training session options do you have? Discover SkillX: high-intensity functional training for all fitness levels *updated 23/5/25* Get started with a personalised gym consultation - what to expect *updated 23/5/25*

How is Pool Water Quality Maintained at NARC? What is your watch around the water policy? What temperatures and depths do your pools operate at?

Locker Facilities at NARC What are your special features at NARC? What change room options are available?

Do you have a Lost and Found? How does it work?

Need information about our birthday parties?

Adult Swim Squad Levels & Session Expectations What facilities or spaces are available to rent? What booking options are available for schools or special groups? How can I hire a lane?

Concession Eligibility & Spectator Fee Companion and Carer Card Access & Terms

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