Member Services

Member Services

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Latest activity by Member Services
Member Services created an article,
Locker Facilities at NARC
At Northcote Aquatic and Recreation Centre (NARC), we offer convenient locker facilities to ensure the security of your belongings while you enjoy our services. Here’s everything you need to know: ...
  1. Facilities and Amenities
  2. Change Rooms and Amenities
Member Services created an article,
How is Pool Water Quality Maintained at NARC?
At Northcote Aquatic and Recreation Centre (NARC), we prioritise the safety and comfort of our swimmers by maintaining pool water quality through advanced technology and strict protocols. Here’s an...
  1. Facilities and Amenities
  2. Pools and Aquatic Facilities
Member Services created an article,
Can I attend casual sessions at the gym?
Can I Attend Casual Sessions at the Gym? Yes, you are welcome to enjoy the gym on a casual basis! Here’s an overview of how it works and what you can expect. Purchasing a Casual Pass and Pricing T...
  1. Gym/Personal Training
  2. Getting Started & Gym Information
Member Services created an article,
What is your watch around the water policy?
What is your watch around the water policy? At Northcote Aquatic and Recreation Centre (NARC), we follow Life Saving Victoria's (LSV) Watch Around Water policy, a vital water safety initiative aime...
  1. Facilities and Amenities
  2. Pools and Aquatic Facilities
Member Services created an article,
What are your special features at NARC?
How is the new NARC unique? What are its special features? The Northcote Aquatic and Recreation Centre (NARC) has been thoughtfully designed through extensive consultations to create an industry-le...
  1. Facilities and Amenities
  2. Change Rooms and Amenities
Member Services created an article,
What temperatures and depths do your pools operate at?
What temperatures and depths do your pools operate at? At Northcote Aquatic and Recreation Centre (NARC), each of our pools is carefully maintained to specific temperatures and depths to meet the n...
  1. Facilities and Amenities
  2. Pools and Aquatic Facilities
Member Services created an article,
What change room options are available?
What change room options are available?  At Northcote Aquatic and Recreation Centre (NARC), we offer a variety of change room options designed to meet your needs, ensuring your visit is as comforta...
  1. Facilities and Amenities
  2. Change Rooms and Amenities
Member Services created an article,
Do you have a Lost and Found? How does it work?
At Northcote Aquatic & Recreation Centre (NARC), we follow a structured process for managing lost property to ensure all items are collected, organised, and stored effectively. Here's how it works:...
  1. Facilities and Amenities
  2. Lost and Found
Member Services created an article,
How to book a health consultation at NARC
How to Book a Health Club Consultation at NARC Booking a free Health Club consultation at NARC is quick and simple! You can do this directly through the NARC member app or by speaking with one of o...
  1. Gym/Personal Training
  2. Getting Started & Gym Information
Member Services created an article,
How to cancel group fitness class bookings at NARC
How to cancel group fitness class bookings at NARC Cancelling your group fitness class booking at NARC is easy and can be done online, in person, or over the phone/email up to 15 minutes before the...
  1. Group Fitness
  2. Class Bookings, Cancellations & Rules
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