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Adding a family member to your account
Adding a Family Member  Members and guests have the option to add (link) friends, partners, or family members to their account. This feature allows you to create links for both guest accounts and m...
  1. Memberships
  2. Membership Sign-up & Add-ons
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Direct debit guide for members
OverviewAt Northcote Aquatic Recreation Centre (NARC), we offer a convenient direct debit option for managing your membership payments. This guide provides a detailed overview of how the direct deb...
  1. Memberships
  2. Membership Management
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Group fitness booking rules *updated effective 16.7.25*
Studio Guidelines *Updated effective 16/7/25 We’re thrilled to have you join/be a part of our group fitness community! To ensure a smooth, safe, and enjoyable experience for everyone, please take a...
  1. Group Fitness
  2. Class Bookings, Cancellations & Rules
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How to manage your account online
This guide will help you through the process of managing your NARC account online, enabling you to update personal information, manage bookings, check membership status, and access other relevant s...
  1. Memberships
  2. Membership Management
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How do I book into group fitness classes?
Booking group fitness classes at NARC is simple and can be done in two ways: Through the Technogym Mobile App: Log into the app, select NARC Facility, scroll to Group Fitness Classes, and click...
  1. Group Fitness
  2. Class Bookings, Cancellations & Rules
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Suspension periods (membership freezes) *updated 17/9/25*
Updated: Septemebr 17 2025 In Need of Pausing Your Membership? We refer to this process as a membership “suspension” or “freeze” period. Below, you will find details regarding Membership Freezes an...
  1. Memberships
  2. Membership Management
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How to cancel group fitness class bookings at NARC
How to cancel group fitness class bookings at NARC Cancelling your group fitness class booking at NARC is easy and can be done online, in person, or over the phone/email up to 15 minutes before the...
  1. Group Fitness
  2. Class Bookings, Cancellations & Rules
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Looking to cancel your membership?
We're sorry to see you go, but we're here to make your cancellation easy and transparent.We understand that circumstances change, and we want your experience with us—from sign-up to cancellation—to...
  1. Memberships
  2. Membership Management
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How to book Pilates Reformer classes at Narrandjeri Stadium
You can easily book into Pilates Reformer classes at Narrandjeri Stadium through two convenient methods: via the Technogym Mobile App or through the Client Portal. Here's a step-by-step guide to he...
  1. Group Fitness
  2. Class Bookings, Cancellations & Rules
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How to book classes casually at NARC
At Northcote Aquatic Recreation Centre (NARC), you can book classes casually either in person or online. Here's how you can easily book your casual classes through our online system. Step-by-Step G...
  1. Group Fitness
  2. Class Bookings, Cancellations & Rules
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